Daily bot satisfaction statistics

Get daily bot satisfaction stats for a given period. The satisfaction are collected thanks to User Feedback step

Response

Attribute

Type

Description

data[].type

string

always "timed_bot_global_satisfaction"

data[].date

string

date of the statistic "2018-10-05"

data[].positiveRatingsCount

int

the number of positive ratings

data[].negativeRatingsCount

int

the numbers of negative ratings

data[].ratingsCount

int

total number of ratings received

data[].satisfactionStepExecutionsCount

int

number of times satisfaction was asked

data[].positiveRatingsPercent

float

percentage of positive ratings

data[].negativeRatingsPercent

float

percentage of negative ratings

data[].satisfactionCompletionPercent

float

percentage of person that completed the satisfaction

{
    "data": [
        {
            "type": "timed_bot_global_satisfaction",
            "positiveRatingsCount": 5,
            "negativeRatingsCount": 5,
            "ratingsCount": 10,
            "satisfactionStepExecutionsCount": 20,
            "positiveRatingsPercent": 0.5,
            "negativeRatingsPercent": 0.5,
            "satisfactionCompletionPercent": 0.5,
            "date": "2018-10-05"
        },
        {
            "type": "timed_bot_global_satisfaction",
            "positiveRatingsCount": 6,
            "negativeRatingsCount": 5,
            "ratingsCount": 11,
            "satisfactionStepExecutionsCount": 18,
            "positiveRatingsPercent": 0.5454545455,
            "negativeRatingsPercent": 0.4545454545,
            "satisfactionCompletionPercent": 0.6111111111,
            "date": "2018-10-06"
        }
    ]
}
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