Make your bot react from Events sent by the website, to start specific stories.
You can use the URL where the webchat is loaded as an event, to trigger a specific story.
You can manually send events from your website, which will trigger pre-defined stories in the webchat.
It is useful to fine-tune the bot behaviour, and take the most from the context.
In order to configure your events, you have to go to your Clustaar Webchat settings page, in the channels tab.
In order to send an event, you first need to initialize the webchat.