Webhooks will give you the opportunity to customize the behavior of your bot and enrich bot answers.
Webhooks will be useful to build advanced bots:
- use information located in your database
- use an internal tool, such as a CRM
- use an internal API: recommandation engine, search, ...
Clustaar Webhooks allow you to be notified and take control of your bot when a specific event is triggered.
You can find the list of the event types in the events section.